FAQs

  • Orders in India, once shipped, are typically delivered in 5-7 business days in metros, and 7-9 business days for the rest of India.
  • Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
  • The SAABOO provides Standard Shipping charge Rs.60 only in India (16 standard states). (5-9 Business Days)
  • The SAABOO also provides Free Shipping charge only in India (16 standard states) for total order value more than Rs.300 (5-9 Business Days)
  • The SAABOO also provides Special Zone Shipping charge Rs.85 only in India (8 special states), (7-12 Working Days)
  • The SAABOO also provides Discounted Special Zone Shipping charge Rs.45 only in India (8 special states) for total order value more than Rs.300 (7-12 Working Days)
  • You can track your order once it has been dispatched from our warehouse. An email or SMS will be sent with a link and tracking number.
  • For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, once we received we will initiate a re-shipping process within 24-48 hours.
    • Our policy lasts 7 days. If 7 days have gone by since your received your product, unfortunately we can’t offer you a return or exchange, this may vary based on products you purchase from saaboo.com.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
    • For return just Mail us: saabooofficial@gmail.com with your order id number. we try our best to reply with in 48 hours.
    • Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
    • Gift cards
    • Downloadable software products
    • Some health and personal care items
    • To complete your return, we require a receipt or proof of purchase.
    • Please do not send your purchase back to the manufacturer.
    • There are certain situations where only partial refunds are granted (if applicable)
    • Book with obvious signs of use
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned more than 7 days after delivery
Shipping for Return the product:
  • To return your product, you should mail your product to: SAABOO 84/91 CMDA chennai Tamil Nadu IN 600103
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over Rs.1000, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Please note return or exchange available only for Fittings, Defective or Production type issues.
  • If you want to cancel your order or edit your order we will not be able to change anything once we moved your order to production. For changes in the order before it has been moved to production, please Mail us and we will see if we can work it out for you.
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund may vary based on particular circumstances.
    • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, or other apps like Google Pay etc. within a 5 business working days.
    • Please note refunds available only for approved issues may vary case by case.
Late or missing refunds (if applicable)
    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company, it may take some time before your refund is officially posted.
    • Next contact your bank. There is often some processing time before a refund is posted.
    • If you’ve done all of this and you still have not received your refund yet, please Mail us: saabooofficial@gmail.com
    • note: we cannot able to refund shipping charges if any.
Sale items (if applicable)
    • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, Mail us: saabooofficial@gmail.com get confirmation from us and send your item to: 84/91 CMDA chennai Tamil Nadu IN 600103.
  • All Credit Card, Debit Card, Wallets and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

In case there is a failure in payment, please retry and keep the following things in mind:

  • Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
  • If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can Mail us: saabooofficial@gmail.com

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